Bain's Customer Strategy &amp; Marketing practice</a> with strong focus on <a href=https://www.bain.com/our-team/daniel-moellerhenn/"/link/68a1416d51074f3b8ae3786e918238d5.aspx">customer-led transformations</a>, <a href=https://www.bain.com/our-team/daniel-moellerhenn/"/link/07efd69ff82c432186ded5d5ba873c3d.aspx">Customer Experience</a> programs and&nbsp;<a href=https://www.bain.com/our-team/daniel-moellerhenn/"/link/d19210b0edcf4d99aae5a7069e19e811.aspx">Net Promoter System&reg;</a> implementations, supporting clients across EMEA in various industries" />

Daniel Möllerhenn

Partner,

Frankfurt

Expert in customer experience transformations and Net Promoter System® implementations, helping companies create lasting economic value by developing loyal customers.

About Daniel

Daniel Möllerhenn is an expert in Bain's Customer Strategy & Marketing practice with strong focus on customer-led transformations, Customer Experience programs and Net Promoter System® implementations, supporting clients across EMEA in various industries

Since joining Bain in 2007, Daniel has advised clients across a variety of industries like telecommunications, insurance, banking, industrial goods, heavy machinery,  advanced manufacturing and utilities, as well as, wholesale, retail and e-commerce. His projects span across the EMEA region.

Daniel drives transformation programs for clients with a focus on simple & digital customer experiences combined with transforming the underlying technology & IT infrastructure to make it ready for the digital world. With his clients, he pushes to create lasting economic value by developing loyal customers.

He is also a seasoned expert for Net Promoter System® implementations.

Daniel graduated from the European Business School and holds an MBA from AGSM in Sydney and NYU Stern.

Ready to talk?

We work with ambitious leaders who want to define the future, not hide from it. Together, we achieve extraordinary outcomes.

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